Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Solihull Hospital Urgent Treatment Centre


Seen quickly by a brilliant doctor

An appointment was made with the urgent treatment centre to be seen by a doctor after having no luck getting an appointment with my GP. The system for booking an appointment is quite difficult needing to know your NHS number and registering etc. This could be made simpler or better still you should be able to just walk in to see a GP. That said, the doctor was brilliant and I was seen quickly. I was happy with the care I received, and the service that was provided.